Cost and speed are top challenges in omnichannel retailing – and top priorities since fast and reliable delivery is said to be one of the top drivers of consumer spending in the US. Customers have come to expect choices like free shipping, expedited deliveries, and store pick-up.
Many retailers and ecommerce companies are recognizing that they need to invest in improving omnichannel supply chain operations if they’re going to satisfy their customers, yet remain profitable. Partnering with an experienced third-party supply chain solution provider often enables companies to achieve success more quickly and cost-effectively than tackling omnichannel on their own.
Outsourcing is particularly valuable in three key areas:
- network optimization