Looking for innovative industry best practices? The 2018 Supply & Demand Chain Executive 100 awards program showcases the year’s “100 Great Supply Chain Projects” – successful and transformative projects that deliver value across a range of supply chain functions.
This year, Saddle Creek was recognized as one of the SDCE100 for developing an integrated technology solution to help Graduation Source improve order fulfillment for its graduation apparel and accessories.
Integrated Technology Improves Accuracy, Deliveries & Visibility
Supplying over 30,000 schools with regalia for commencements requires fast, accurate, cost-effective delivery. Graduation Source needed a logistics partner who could provide better inventory and order visibility and improve operational efficiency in order to maintain service quality and control logistics costs.
Saddle Creek implemented a robust warehouse management system (WMS) and seamlessly integrated with Graduation Source’s ERP system. Bi-directional application programming interfaces (APIs) ensure real-time data synchronization and data integrity. In addition, web portals and customized reporting allow the company to view real-time inventory with verified accuracy. The easy-to-use dashboards provide real-time visibility of order status and inventory availability.
Saddle Creek’s integrated technology solution made a significant impact on order accuracy, delivery times, and inventory visibility. Data analysis now requires just one warehouse operations manager instead of five and can be done 50 percent faster, due to the features of Saddle Creek’s WMS platform. Overall inventory accuracy and visibility have increased significantly. As a result, Graduation Source has also been able to reduce on-hand inventory levels and dramatically reduce their monthly freight spend.
The onboarding process and system integration took less than 60 days and was accomplished without impacting the customer experience. Graduation Source is delighted with Saddle Creek’s solution and service.
“Saddle Creek has helped simplify our entire fulfillment operation,” says Ioannis Saratsidis, Director of Operations at Graduation Source. “Their clean data, knowledge of the solution, and technology platform has simplified our operation, allowing us to focus on growing our business. We’re in fulfillment heaven!”