Blog Posts Saddle Creek Earns Quest for Quality Award
Clients Rate 3PL Highly for Value-Added Warehousing & Distribution
At Saddle Creek Logistics, we’re honored to be named a 2021 Quest for Quality Award winner in the 3PL Value-Added Warehousing & Distribution Solutions category. Based on a survey of Logistics Management subscribers, this annual industry award is a highly regarded measure of customer satisfaction and service performance.
Satisfied Clients Share Their Feedback
Quest for Quality winners were selected based on an extensive poll of industry professionals involved in the buying process for logistics and transportation services. Nearly 4,200 respondents voted for providers that they have utilized for a specific service category in the past 12 months and believe to have delivered the best quality service.
Saddle Creek was selected as a winner for the 3PL Value-Added Warehousing & Distribution Solutions category based on feedback from our clients. They gave us especially high marks for several key criteria:
- Customer Service/Value-Added Services – Problems solved promptly, courteously and accurately. Provides a full menu of value-added service offerings.
- Order Fulfillment – Orders sent complete and without damage; including proper documentation.
- Logistics Information Systems – Knowledgeable in all aspects of information management systems, including planning and ordering transportation, warehouse management systems, enterprise management and user friendliness.
- Transportation / Distribution – Appropriate schedule of pickup and deliveries; efficient distribution / warehousing operations.
We’re honored to be recognized for delivering an outstanding level of service. Going forward, we’ll continue to uphold our standards of excellence and do Whatever It Takes to support our clients.