Blog Posts Princess House Expands Fulfillment Capabilities and Reduces Delivery Times

Business growth and a desire to enhance the customer experience prompted direct seller Princess House to seek out a fulfillment partner. Saddle Creek Logistics Services proved to be the perfect fit.

Direct Seller Partners with Saddle Creek

The direct-selling company has been providing quality kitchen products to consumers through its network of dedicated consultants for 56 years. Always seeking opportunities for continuous improvement, the company wanted to expand its fulfillment capabilities and find a cost-effective way to reduce delivery times for cross-country shipments.

Working closely with Princess House, the Saddle Creek engineering team custom designed a fulfillment solution that could accommodate the peaks of current business and future growth. The quick start-up of a West Coast distribution facility and a significant investment in automation systems and material handling equipment have helped the company to increase efficiency, reduce costs and improve service levels.

“Partnering with Saddle Creek helped us to enhance customer service levels and get products to our consultants faster and more cost-effectively,” says Richard Teska, Director of Distribution at Princess House.

Read the case study to learn more.