Blog Posts Ecommerce Fulfillment Solution Delivers for MUNICIPAL
- High-visibility team launches men’s apparel brand
- Scalable ecommerce fulfillment solution is needed to support start-up
- Operations focus on increasing velocity and enhancing customer experience
When Mark Wahlberg helps to launch a new line of men’s apparel, it is bound to take off. Recognizing the need to accommodate a swift start-up and rapid growth, the team at MUNICIPAL selected Saddle Creek Logistics to handle ecommerce order fulfillment.
“Saddle Creek was definitely our best fulfillment option,” explains Tyson Alvarez, Director of Operations and Planning at MUNICIPAL. “With their overall operational knowledge, it was a ‘no brainer.’”
Scalable Direct-to-Consumer Fulfillment Speeds Brand Launch
In July 2020, MUNICIPAL launched the world’s first sports utility brand. To meet the company’s evolving needs while ensuring quality at every touchpoint, Saddle Creek custom designed a scalable direct-to-consumer (D2C) fulfillment solution.
Every aspect of the operation was carefully planned to increase velocity and throughput and deliver an optimal customer experience. The efforts are already paying off. Orders ship out the day they are received, customers are enjoying their experience with the brand, and operations are able to accommodate the growing order volume.
To learn more, read the case study.
Related to: Selling online, Managing growth