IMPORTANT PRIVACY NOTICE
THIS NOTICE DESCRIBES HOW PERSONAL DATA MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY Saddle Creek Logistics Services and its subsidiaries and affiliates (“Saddle Creek,” “we,” “us,” or “our”) take your privacy seriously, so we want you to know how we collect, use, share and protect your personal information.
The below definitions apply to this Notice:
This Notice describes how we collect, use, and maintain Personal Data. It also describes your and our rights.
For the Personal Data of EU and Swiss residents, we comply with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively (collectively, the “Privacy Shield”). We have certified to the Department of Commerce that we adhere to the Privacy Shield Principles regarding EU and Swiss Personal Data received under the Privacy Shield. If there is any conflict between the terms in this Notice and the Privacy Shield Principles, the Privacy Shield Principles shall govern in matters regarding EU and Swiss residents. To learn more about the Privacy Shield and to view our certification, visit https://www.privacyshield.gov.
The Information We Collect About You
Information You Provide to Us or Authorize Us to Receive
We collect information that you voluntarily share with us or permit us to receive. For example, when you fill out a form, the information we collect from you on the Site may include, among other data:
Surveys and Contests
From time-to-time, our Site may request information in order for you to participate in surveys or contests. Participation in these surveys and contests is completely voluntary; you may choose whether or not to participate and therefore whether to disclose the requested information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code or age level). For contests, contact information will be used to notify the winners and award prizes, and may be used for other purposes, if specified. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site and Saddle Creek Logistics Services. Saddle Creek may use third-party services to administer surveys through the Site or through links to external websites or applications. Your participation in surveys administered by third parties is subject to the terms and conditions and privacy policies of such third parties.
Information We Collect Through Technology
We collect information through technology to enhance our ability to serve you. For example, when you visit the Site, we may collect your domain name, Internet Protocol (IP) address, browser version, operating system, and the website you passed through to reach our Site. In addition, we gather certain usage information like the numbers and frequency of visitors to our websites, activity levels, most used browsers, and other useful statistics similar to the television ratings which tell how many people tuned into a program.
Depending on the browser you use, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies by adjusting your browser settings. Like other websites, if you turn your cookies off, some of the features on our websites may not function properly.
Google Analytics and Other Third Parties
We may collect your unique device identification, advertising identifier, user identification, and other persistent identifiers (collectively, “Device ID”) to evaluate and improve our websites functionality, for Saddle Creek’s internal business purposes (including but not limited to business analytics, sales, marketing, and recruiting), and to serve advertising.
Your ‘Do Not Track’ Browser Setting
Do Not Track (“DNT”) is a preference you can set in your browser’s settings to let the websites you visit know that you do not want the websites collecting your personal information. Our Site does not currently respond to DNT browser settings across all pages and features of the Site. We will not collect personal information about your online activities over time and across third-party websites or online services, regardless of whether you choose the DNT browser preference. However, we may use trusted third-party tools to analyze website usage, monitor performance, and prevent fraud. These tools may collect personal information about you or your online activities at this or other saddle Creek websites over time by using cookies or by any other means.
Links to and Plug-Ins from Other Websites or Media
How We Use the Information We Collect About You
We use the information we collect about you to serve you and improve your experience with our websites and services Some examples include the following:
How We May Share Information About You
We do not sell, rent, or trade your personal information to third parties. The following are some of the ways we may share your information:
How We Protect the Information We Collect
We take reasonable and appropriate measures to protect your data from loss, misuse, or unauthorized access, disclosure, alteration and destruction. These measures take into account the risks involved in the processing and the nature of the Personal Data. To help maintain the security of your data, we use administrative, physical, and technical safeguards. These include utilizing policies to take reasonable precautions to (a) securely and confidentially maintain your Personal Data; (b) assess and protect against threats and hazards to the security or integrity of such data; and (c) prevent unauthorized access to or use of such data. Also, except where required or allowed by law, we limit use of your Personal Data to the minimum necessary to accomplish the purposes for which that data was collected and to be used as described here. We restrict access to your Personal Data to only those who need to access it to accomplish those purposes. It is important for you to protect against unauthorized access to your computer and to your account. Be sure to log out of your account or to close your browser after you have completed your visit to our Site.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org
or write us at:
Saddle Creek Logistics Services
ATTN: Data Privacy Officer
3010 Saddle Creek Road
Lakeland, FL 33801
Children’s Online Privacy Protection Act Compliance
We do not collect any information from anyone under 13 years of age. Our web sites, products, and services are all directed to people who are over the age of 13. If you are under the age of 13, you are not authorized to use this Site.
Ownership of Information and Materials You Voluntarily Submit to Us Via the Site
Except as otherwise provided in any Terms and Conditions applicable to saddle Creek, we are the sole owners of any information that you submit through the Site, and any photos, documents, works of authorship, or other items (“Contributed Materials”) that you voluntarily provide to us through the Site. We are not obliged to return any Contributed Materials to the person contributing them. We reserve the right to delete, modify, or create derivative works based on Contributed Materials prior to using them on the Site or for other purposes except where prohibited by copyright laws. Minors (someone under the age of 18) should not submit any Contributed Materials without the prior consent of their parent or legal guardian.
EEA Personal Data
We may collect, use and disclose certain personally identifiable information that we receive in the US from the European Economic Area (“EEA Personal Data”). Saddle Creek recognizes that the EEA has established strict protections regarding the handling of EEA Personal Data, including requirements to provide adequate protection for EEA Personal Data transferred outside of the EEA pursuant to the European Union’s General Data Protection Regulations (“GDPR”).
Saddle Creek maintains reasonable and appropriate security measures to protect EEA Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction in accordance with GDPR. You may have the right to access the EEA Personal Data that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of GDPR. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion or limit our use and/or disclosure of your EEA Personal Data, you can submit a written request to the contact information provided herein. We may request specific information from you to confirm your identity. In some circumstances we may charge a reasonable fee for access to your information.
Complaints or disputes about how we handle EU or Swiss Personal Data should be directed to the below address. We will promptly investigate and try to resolve any such complaints or disputes internally. But, if we can’t reach a mutually agreeable resolution, we have agreed to cooperate with the dispute resolution procedures administered by, as applicable, the European Data Protection Authorities or the Swiss Federal Data Protection and Information Commissioner. Under certain conditions, by notifying us, you may invoke binding arbitration regarding certain “residual” claims about EU or Swiss Personal Data before a Privacy Shield Panel. Such procedure is in accordance with the rules established under the Privacy Shield. We are subject to the investigatory and enforcement powers of the FTC for EU and Swiss Personal Data.
In compliance with the Privacy Shield Principles, Saddle Creek commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Saddle Creek at:
Mail: Saddle Creek Logistics Services
ATTN: Data Privacy Officer
3010 Saddle Creek Road
Lakeland, FL 33801
Saddle Creek has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and Switzerland .
Current effective date – 5-1-2020
All Contents Copyright © 2018, Saddle Creek Logistics Services. All rights reserved. All text, images, graphics, animation, videos, music, sounds and other materials on the Site are subject to the copyrights and other intellectual property rights of Saddle Creek. Saddle Creek owns the copyrights in the selection, coordination and arrangement of the materials on this site. These materials may not be copied for commercial use or distribution, nor may these materials be modified or reposted to other sites.