Fulfillment: Epoca International, Inc. (Housewares)

Epoca International, Inc. is a designer & distributor of consumer houseware products sold through multiple retail channels from independent retailers to national store chains and drop-ship channels. Epoca engaged Saddle Creek to handle its warehousing and omnichannel fulfillment operations.

Epoca faced the challenge of increasing their operational fulfillment capabilities to support, not only their rapidly growing distribution overall, but also to accommodate their busy season from September to December.

Epoca works with many ecommerce retailers for promotional sales (drop-shipments) that include Target.com and Amazon, as well as large-scale Black Friday sales with retailers such as Home Depot, Macy’s and Bed Bath & Beyond. Epoca required a fulfillment provider that could quickly scale with their operation to support increased sales as needed.

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