Delivering your products efficiently, accurately and cost-effectively is a top priority. For today’s direct seller, that may require a more sophisticated technology solution than their legacy systems can support. An Order Management System (OMS) can help deliver the desired customer experience – especially for direct sellers with a multi-site distribution model.
An optimal OMS solution integrates seamlessly with the Warehouse Management System (WMS), Transportation Management System (TMS) and other existing systems to manage inventory and order processing through to the end customer.
Why Should Direct Sellers Use an Order Management System?
An effective OMS is able to address a number of direct sellers’ top challenges:
1. Manage inventory across multiple locations
To provide efficient, cost-effective service, many direct sellers opt to distribute inventory across multiple locations rather than stocking all of their products in a single DC. An OMS allows them to seamlessly manage their entire inventory.
2. Improve visibility
With an OMS, direct sellers have the ability to see inventory across their enterprise and view orders throughout the supply chain. Further, an OMS can link vendors for inbound product visibility and demand planning. In addition to improving visibility internally, they can share detailed information with their customers – from product availability to shipment tracking.
3. Intelligent order routing
An OMS can determine which stock location to pull from to ensure the fastest and most affordable service. The system also can accommodate split shipments as well as kitting projects where order components are spread across multiple locations.
Investing in an OMS can help you get the right order to the right customer at the right time to ensure their satisfaction. And you can keep right on selling.
Want to learn how to put an OMS to work for your business? Click here.