8 in 10 retailers are spending more on omnichannel order management and fulfillment. – Supply & Demand Chain Executive
While the omnichannel business model has fast become the gold standard in today’s marketplace, delivering an omnichannel experience is anything but easy. Consumers’ expectations continue to escalate. They’ve come to demand real-time information on product availability, a seamless shopping experience across channels, and a variety of delivery and store pick-up options.
Many retailers and ecommerce companies are recognizing that they need to invest in improving omnichannel supply chain operations if they’re going to satisfy their customers, yet remain profitable. Partnering with an experienced third-party supply chain solution provider often enables companies to achieve success more quickly and cost-effectively than tackling omnichannel on their own.
Outsourcing is particularly valuable in three key areas: technology, customization, and network optimization. Download our new whitepaper, “Optimizing Omnichannel Distribution Through Outsourcing,” to learn more.