News Room

8
Feb

3 Ways a 3PL Can Support a Multi-Site Distribution Model

Today’s omnichannel shoppers expect options like free shipping, expedited deliveries, store pick-up, ship to store and return to store. That can make order fulfillment very challenging. To meet the needs of an omnichannel environment (or simply expand to accommodate sales growth), retailers and ecommerce companiesneed to move products through the supply chain faster, get them closer to the end customer

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1
Feb

How Can a Fulfillment Provider Help Handle My Customers’ Increasing Expectations?

Did you know that nearly half of online shoppers will typically back out of a purchase if they don’t qualify for free shipping? Today’s consumers expect more from their retail experience. In what has been dubbed the “Age of the Customer,” shoppers expect to have what they want when, where, and how they want it. Not convinced? Just consider what

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18
Jan

3 Ways a Fulfillment Provider Can Help Your Growing Business

Explosive sales growth, product line expansions, and moving into new markets are all positive business changes, but they can tax your resources. You need additional space, staff and more sophisticated technology to handle the increase in order volume. Failure to scale can lead to service issues and/or delivery delays. While every company has a different threshold, most reach a critical

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21
Dec

The Price You Pay for a Poor-Performing Fulfillment Provider

A strong-performing fulfillment provider can be a valuable business partner, helping to increase efficiency, control costs and improve customer service. A subpar provider, on the other hand, can seriously impact your operations in the opposite direction, taking a toll on your business and your bottom line. What is the real cost of a poor provider? Tom Patterson, senior vice president

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7
Dec

What is an OMS and Why Do I Need One?

Omnichannel and unified commerce are fast becoming the new norm in retail. Customers expect a consistent and seamless experience. Before placing an online order, they want to know if an item is in stock online or available for pickup at a nearby store. And they’ve come to expect fast and free shipping as well as multiple options for delivery. To

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16
Nov

Handling the Amazon Effect

There’s no denying the impact that Amazon has had on online customers’ expectations. As evidence of the Amazon Effect at work, consider that 70 percent of shoppers said they expect free shipping for standard delivery during the holidays, according to a new Kibo Software study. They’re not willing to sacrifice speed, however. A Deloitte study found that 45 percent of

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19
Oct

How Can I Lower My Logistics Costs?

Find yourself trying to do more with less? You’re not alone. Cost management is one of the biggest priorities for companies today. To ensure you’ve whittled down your costs as far as they can go, read on. 3 Strategies to Reduce Costs Here are several strategies that successful retailers, ecommerce companies and manufacturers employ to reduce their bottom line: Transportation

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5
Oct

Academy Program Ensures Best-in-Class Service

Back-to-school season isn’t just for the school-age set any longer. Just ask the 16 supervisors who attended the inaugural class of the Saddle Creek Academy in September. Saddle Creek established the Academy training program for its front-line supervisors with the goal of providing them with leadership skills that are aligned with the company’s corporate values.  Participants enhance their knowledge of

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21
Sep

Best Practices in Food & Beverage Logistics: a 3PL Checklist

Need to store cartons of crackers? Bottles of beverages? Pallets of pickles? It’s important to select a qualified third-party provider for warehousing and distribution. The food and beverage industry poses unique supply chain challenges, and not all 3PLs are equipped to handle them. You’ll want an experienced partner with an in-depth understanding of the food and beverage marketplace and the

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13
Sep

ALAN Supports Strategic and Efficient Disaster Relief

The world is reeling this week from the impact of numerous natural disasters – from Hurricanes Harvey and Irma to wildfires and earthquakes. Supply-chain resources and know-how can make a critical difference in relief and recovery efforts. That’s where the American Logistics Aid Network (ALAN) comes in. This highly respected non-profit association supports disaster recovery by engaging the supply chain

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