Jill Jones

20
Apr

When to Tap Your 3PL’s Order Management System

In today’s omnichannel retail environment, shoppers want a consistent experience regardless of channel, product availability and order tracking information, fast and/or free shipping, and more. Providing the shopping experience they’re looking for requires a robust order management system (OMS). However, just 3 percent of retailers currently have systems that fully support efforts to improve the customer experience, according to a

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13
Apr

Can Value-Added Services Give Your Business a Competitive Edge?

“Not adding value is the same as taking it away.” This observation by entrepreneur Seth Godin is particularly relevant in today’s logistics environment. Companies must continuously seek out better ways to deliver the optimal customer experience to ensure customer satisfaction and retention. Value-added logistics services can be a valuable competitive differentiator. In recent years, capabilities have expanded beyond display building

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12
Apr

Saddle Creek Adds New Business Development Director

Saddle Creek welcomes Timothy Tyson as senior director of business development. Based in Greenville, S.C., he will focus on business growth for all of the company’s logistics services. Service-Driven Logistics Professional Tyson has ten years of experience in the logistics industry. Prior to joining Saddle Creek, he held a number of sales and marketing positions with Suddath Global Logistics –

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6
Apr

Saddle Creek Driver Recognized as “Driver of the Year” Finalist

Congratulations to Saddle Creek’s own Bill Poteet. Last week, the Truckload Carriers Association recognized him as one of three finalists for “Company Driver of the Year” in an awards ceremony at its annual convention in Nashville. Driver’s Record Stands Out Poteet was selected as a finalist from hundreds of drivers around the country based on his safe driving history, efforts

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3
Apr

Saddle Creek CEO Elected as IWLA Chairman of the Board

Members of the International Warehouse Logistics Association (IWLA) elected Cliff Otto, CEO of Saddle Creek Logistics Services, as their 2017-2018 chairman during the 2017 IWLA Convention & Expo in March. Otto to Lead International Warehouse Logistics Association IWLA is a trade association that serves nearly 500 corporate members representing 3,000 warehousing locations. The organization is a resource for warehouse logistics,

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30
Mar

What Omnichannel Retailers Need to Look for in an OMS

Whether they’re shopping from a smartphone, PC, an in-store kiosk or a catalog, 90 percent of today’s consumers expect a consistent customer experience across channels and devices, according to a global study by SDL. A sophisticated order management system (OMS) is essential for delivering that optimal customer experience. It allows retailers to let customers know if an item is in

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23
Mar

Saddle Creek CEO Shares Keys to Logistics Leadership

Cliff Otto is no stranger to logistics. In high school, he worked at a local public warehouse, driving forklifts and loading trucks. Intrigued by supply chain and logistics, Cliff earned his MBA with an emphasis in logistics. He continued his journey with Baxter Healthcare and CHEP, before finally landing at Saddle Creek Logistics Services as president and CEO. Along the

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16
Mar

Logistics Providers Help Subscription Box Services Meet Rising Demand

Today’s consumers are checking their mail boxes for subscription orders in record numbers. They’re finding everything from beauty products to food items to vinyl records. Online traffic to top subscription service sites has increased a whopping 3,000 percent over the past three years, according to a 2016 Hitwise consumer insights report. To keep up with demand, many subscription box companies

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14
Mar

Sam’s Club Names Saddle Creek as 3PL Service Provider of the Year

Sam’s Club, a leading membership wholesale club (www.samsclub.com), recognized Saddle Creek Logistics Services (www.sclogistics.com) as its 2016 “3PL Service Provider of the Year” in this 25th year of their working relationship. In presenting the award, Sam’s Club recognized Saddle Creek’s outstanding performance for a number of key metrics, including: Having three DC’s ranked in the top seven Operations Index rankings

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9
Mar

Omnichannel Retailers Are Driving the Supply Chain Evolution

At the RILA Retail Supply Chain Conference 2017 the message was clear: when it comes to the retail supply chain it is no longer “business as usual.” Omnichannel retailers increasingly face the challenge to deliver when, where and how their customers demand—without breaking the bank. Naturally, these changes complicate retailers’ transportation and distribution requirements. While they want to keep products in stock,

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