Privacy Policy
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Privacy Policy

Personal Information

In general, you can visit Saddle Creek Logistics Services on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we may need information from you.

You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail, to correspond with you, to process an order, or to provide you with a quotation. You may give us a description of your education and work experience in connection with a job opening at Saddle Creek Logistics Services that you wish to be considered for. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.

Fulfilling Your Transaction Request

If you request something from the Saddle Creek Logistics Services website, for example, a service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of Saddle Creek Logistics Services, Saddle Creek Logistic Services’ business partners, financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Marketing Use

The information you provide to Saddle Creek Logistics Services’ website may also be used by the Saddle Creek Logistics Services for marketing purposes. In no event will your information be sold or provided to outside parties.

Saddle Creek Logistics Services Human Resources (Including Recruitment)

In connection with a job application or inquiry, whether advertised on the Saddle Creek Logistics Services website or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Saddle Creek Logistics Services and its related entities for the purpose of employment consideration or your inquiry. We may keep the information for future consideration.

Saddle Creek Logistics Services Client Access and Administration

If you represent a Saddle Creek Logistics Services Client, you may visit the portions of the Saddle Creek Logistics Services website intended specifically for use by Saddle Creek Logistics Services Clients. We may use the information provided on that portion of the site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of Saddle Creek Logistics Services, your customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to process your specific requests (e.g. order information, tracking number data), or to administer and develop our relationship with you or the Client you represent.

Supplementing Information

From time to time we may supplement information you give us via the Saddle Creek Logistics Services website with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.

Use of Suppliers

In some cases Saddle Creek Logistics Services may use suppliers to collect, use, analyze and otherwise process information on its behalf. It is Saddle Creek Logistics Services’ practice to require such suppliers to handle information in a manner consistent with Saddle Creek Logistic Services’ policies.

Mergers and Acquisitions

Circumstances may arise where, whether for strategic or other business reasons, Saddle Creek Logistics Services’ decides to sell, buy, merge or otherwise reorganize its business. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is Saddle Creek Logistics Services’ practice to seek appropriate protection for information in these types of transactions.

Cookies, Web Beacons and Other Technologies

We sometimes collect non-identifiable information from visits to our websites to help us provide better customer service. For example, we may track the domains from which people visit, and we may also measure visitor activity on Saddle Creek Logistics Services’ websites. This information is sometimes known as "clickstream data." Saddle Creek Logistics Services or others on Saddle Creek Logistics Services’ behalf may use this data to analyze trends and statistics and to help us provide better customer service.

We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some Saddle Creek Logistics Services’ pages use cookies, sent by Saddle Creek Logistics Services, or other technologies to better serve you when you return to the website. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some websites may not work properly.

The Saddle Creek Logistics Services website may also use Web beacon or other technologies to better tailor this site to provide better customer service. These technologies may be in use on a number of pages across Saddle Creek Logistics Services’ website. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us. These Web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies.

If you turn off cookies, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

Service Quality Monitoring

Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is Saddle Creek Logistics Services’ general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.

Disclosures Required By Law

Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

Links to non-Saddle Creek Logistics Services Websites

Saddle Creek Logistics Services websites may contain links to other websites. Saddle Creek Logistics Services is not responsible for the privacy practices or the content of those other websites.

Date of Policy

This privacy statement was last updated on May 23, 2012

Privacy Questions and Access

If you have a question about this statement, you can send an email to the Saddle Creek Logistics Services website coordinator at You can also contact us in the same manner if you have a question about Saddle Creek Logistics Services’ handling of your information.

Before Saddle Creek Logistics Services is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.

This website is maintained by Saddle Creek Logistics Services or one of its suppliers or subsidiaries around the world.